Terms of Service

Welcome to ainextpanel.com. These Terms of Service ("Terms") govern your access to and use of our hosting services, websites, and related products (collectively, "Services"). By using our Services, you agree to be bound by these Terms.

Quick Links

• 1. Account Terms
• 2. Acceptable Use Policy
• 3. Payments & Billing
• 4. Refund Policy
• 5. Service Level Agreement
• 6. Suspension & Termination
• 7. Liability & Indemnification

1. Account Terms

1.1 Eligibility

You must be at least 18 years old to use our Services.

1.2 Account Registration

You must provide accurate and complete information during registration. You are responsible for maintaining your account credentials.

1.3 Account Responsibility

You are solely responsible for all activities under your account. Notify us immediately of unauthorized use or security breaches.

2. Acceptable Use Policy

🚫 Prohibited Content & Activities

You agree NOT to use our Services for:

• Gambling, casino, or betting websites
• Adult, pornographic, or explicit material
• Illegal activities, hacking, phishing, or fraud
• Copyright-infringing material
• Malware, viruses, ransomware, or harmful code
• Spam, abuse, or bulk emailing
• DDoS attacks, scanning, or intrusion attempts

2.1 Resource Usage

Use server resources reasonably. Excessive CPU, RAM, or bandwidth usage may result in suspension.

2.2 Security Requirements

You must maintain strong passwords, updated software, and proper security measures.

3. Payments & Billing

3.1 Pricing & Fees

All prices are in USD unless otherwise specified. Prices may change with 30 days notice.

3.2 Billing Cycles

Services are billed monthly, quarterly, or annually in advance. Auto-renewal is enabled by default.

3.3 Payment Methods

We accept payment methods shown on our website.

3.4 Late Payments

Accounts unpaid for 7 days may be suspended. Accounts unpaid for 30 days may be terminated.

4. Refund Policy

💰 7-Day Money-Back Guarantee

• Applies to new shared and VPS hosting accounts only
• Requires yearly billing cycle
• Available for first-time customers only
• Refund request must be made within allowed period

Non-Refundable Services

• Domain registrations and renewals
• Monthly hosting plans
• SSL certificates
• Dedicated servers
• Add-on services and one-time fees
• Accounts violating policies

4.1 Refund Process

To request a refund, contact us at email.

5. Service Level Agreement

📊 99.9% Uptime Guarantee

We aim to provide 99.9% network uptime. Eligible users may receive service credits if standards are not met.

5.1 Support Response Times

• Critical Issues: 1 Hour
• High Priority: 4 Hours
• Normal Priority: 24 Hours
• Low Priority: 48 Hours

5.2 Maintenance Windows

Planned maintenance notices may be provided in advance.

5.3 Service Credits

Credits are applied to future invoices where applicable.

6. Suspension & Termination

6.1 Suspension Rights

• Violation of policies
• Non-payment
• Security threats or abuse
• Legal requirements

6.2 Termination by Customer

You may cancel services anytime from your client panel or by contacting support.

6.3 Termination by Company

We may terminate services for repeated violations or with prior notice.

6.4 Data After Termination

Your data may be deleted after a retention period. Please keep backups.

7. Liability & Indemnification

7.1 Limitation of Liability

Our liability is limited to the amount paid for recent services where permitted by law.

7.2 Indemnification

You agree to protect and hold harmless ainextpanel.com from claims arising from misuse of services.

7.3 No Warranty

Services are provided "as is" without guarantees of uninterrupted or error-free operation.

8. General Terms

8.1 Governing Law

These Terms are governed by applicable laws of India.

8.2 Changes to Terms

We may update these Terms anytime. Continued use means acceptance of changes.

8.3 Entire Agreement

These Terms together with our Privacy Policy form the full agreement.

8.4 Contact Information

Email: email

Address: your company address

Phone: mobile number

Website: domain