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At ainextpanel.com, we strive to provide excellent hosting services. This Refund Policy outlines the terms and conditions for refunds on our services.
We offer a 15-day money-back guarantee for first-time customers under the following conditions:
To request a refund, please follow these steps:
Approved refunds are processed within 7-10 business days. The refund will be credited to your original payment method.
Refunds are for the hosting service fee only. Any additional products or services purchased are non-refundable.
If we experience extended service outages beyond our SLA guarantees, you may be eligible for service credits as outlined in our Terms of Service.
In case of billing errors or duplicate charges, contact us immediately. We will investigate and refund any verified errors.
We do not offer pro-rated refunds for partial months of service or early cancellations.
You may cancel your services at any time through your client area or by contacting support. Cancellation requests must be made at least 7 days before your next billing date to avoid auto-renewal.
Upon cancellation, all your data will be permanently deleted after 30 days. We recommend backing up your data before cancellation.
Services are set to auto-renew by default. You can disable auto-renewal in your client area at any time.
For refund requests or questions about this policy, please contact our billing department:
📧 Email: billing@hostyvo.com
📞 Phone: +91 8967922455
🌐 Website: https://ainextpanel.com
🏢 Address: Malda, West Bengal, 732208, India
We typically respond to refund requests within 2 business days.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified policy.
